Privacy Policy

Regenoxy LLC / Oxyhyperbaric ("we", "us", "our") operates this website, https://oxyhyperbaric.marktr.co (the "Site"). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you have. By using the Site, you agree to the practices described below.

1. Information we collect

When you message us through the chat on our website or call us, we collect your name, phone number, email address, and the details you provide. We also collect standard analytics data such as browser type, pages visited, and approximate location.

We only collect information with your explicit consent, and all data is collected directly from you.

2. SMS / text messaging program

Regenoxy LLC / Oxyhyperbaric operates an SMS-based customer-care program. The program is strictly opt-in, used only to respond to inquiries you initiate, and never used for promotional or marketing purposes.

2.1 How end users opt in

End users opt in by interacting with the chat widget on our website at https://oxyhyperbaric.marktr.co and voluntarily submitting their mobile phone number. The verbatim consent text displayed at the point of submission is:

“By submitting, you authorize Regenoxy LLC to text/call the number above for informational/transactional messages, possibly using automated means. Msg/data rates apply, msg frequency varies. Consent is not a condition of purchase. See terms and privacy policy. Text HELP for help and STOP to unsubscribe.”

After opting in, users receive a confirmation SMS. The verbatim text of that confirmation message is:

“You've opted in to receive customer care messages from Regenoxy LLC regarding your inquiries or service requests. Msg frequency varies based on your support interactions. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help.”

Consent is not a condition of purchase. You may opt out at any time by replying STOP.

2.2 What messages you may receive

• Responses to support requests you submitted through the chat widget
• Updates and status changes for open inquiries
• Appointment coordination tied to an open inquiry
• Follow-up on open support interactions

No promotional or marketing content is sent through this program.

2.3 Frequency, rates, HELP & STOP

Message frequency may vary based on your interactions with us. Message and data rates may apply; check with your mobile carrier for details. To stop receiving SMS messages at any time, reply STOP to any text message from us — you will receive a final confirmation and no further messages will be sent unless you re-subscribe. For help, reply HELP to any message or contact us at hello@oxyhyperbaric.com or (713) 591-3379.

2.4 No sharing of mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information will not be sold, rented, or disclosed to any outside parties for marketing. Information sharing with subcontractors that support our services — such as customer service, SMS delivery platforms, hosting, and booking/CRM providers — is permitted solely to operate the SMS program on our behalf, and those subcontractors are contractually required to protect your information and are prohibited from using it for their own marketing.

3. How we use your information

We use the information we collect to identify you in our system, book and confirm your appointments, provide customer support, respond to your requests, send service updates you have consented to, and improve our services. We do not sell your personal information to third parties and do not use automated decision-making or profiling on your personal data.

4. How we protect your information

We take the security of your personal information seriously and have implemented administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, loss, or misuse. These measures include:

• Encryption in transit: all data submitted through our website and SMS platform is transmitted over TLS/SSL-encrypted connections (HTTPS).
• Encryption at rest: personal information stored in our CRM, booking system, and SMS platform is held in encrypted databases managed by reputable providers.
• Access controls: access to personal information is restricted to authorized staff and contractors on a need-to-know basis, protected by individual user accounts, strong passwords, and multi-factor authentication where available.
• Vendor due diligence: we only work with service providers that maintain appropriate security practices and contractual confidentiality obligations.
• Data minimization & retention: we collect only the information we need and retain it only as long as necessary to fulfill the purposes described in this policy or as required by law.
• Monitoring: we monitor our systems for suspicious activity and promptly investigate any suspected security incidents.

No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We continually review and improve our safeguards and will notify affected individuals of any confirmed data breach as required by applicable law.

5. Cookies & analytics

We use cookies and similar technologies to understand how users interact with our Site and improve functionality. You may disable cookies through your browser settings. Doing so may affect some features of the Site.

6. Disclosure to outside parties

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except to trusted service providers who assist us in operating our website, running our SMS program, and servicing you. These providers are contractually obligated to keep your information confidential.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors that support our services (customer service, SMS delivery, hosting, booking/CRM) is permitted solely to operate and deliver the services you have requested. We may also release information when required by law or to protect our rights, property, or safety.

7. Your rights & choices

You may request access to, correction of, or deletion of your personal data; withdraw consent previously given; and opt out of SMS communications by replying STOP to any text message. To exercise any of these rights, email hello@oxyhyperbaric.com.

8. Contact

Regenoxy LLC / Oxyhyperbaric · Shenandoah, TX · (713) 591-3379 · hello@oxyhyperbaric.com